Shipping & Delivery

Most orders will ship within 24 hours of being placed, Monday through Friday.

If an order is placed over the weekend or on a holiday, we will ship the next business day.

FREE UPS Ground Shipping on orders over $200
UPS Ground Shipping: Flat fee of $10.95 on orders under $200
UPS 2nd Day: Flat fee of $24.95
UPS 3rd Day Select: Flat Fee of $17.95

Yes, we offer free shipping for any orders over $200 or if the product is by Footnotes or 275 Central.

Yes, we offer in-store pickup at both our Millburn & Englewood Store locations.

You can simply select the shipping option for In-store pickup at checkout.

No, at this time we don't ship internationally.

Unfortunately, we don't ship to P.O. Boxes and a physical address is required as the ship to address.

Returns & Exchanges

Yes, we offer returns on unworn shoes and socks within 30 days of purchased.

Please refer to our return policy located here for more information.

Refunds will by refunded in the same manner that the item was paid for (shipping charges are non-refundable)

An $8.95 restocking fee will be deducted from refunds for returns made with the prepaid UPS label that is included with your shipment.

If you choose to provide your own shipping back at your own expense this restock fee will be waived.

Simply locate the order form enclosed in your shipment and on the back is an easy-to-use Return/Exchange form.

Complete this form and include it in the shipment back to us. 

You can use the FREE pre-paid UPS return label included in your shipment to drop off your exchange to any UPS Store, UPS Dropbox, UPS Pickup Point or with any UPS driver. 

Exchanges are subject to availability at the time your item is received and will ship within 2 business days of receiving the item(s) back at our warehouse.

Please locate your order form included in your shipment and complete the Return form located on the back. Make sure to mark the REASON CODE as received damaged and include this form in the shipment back to us.

Use the prepaid UPS return label included in your original shipment to drop off your return to any UPS Store, UPS Dropbox, UPS Pickup Point or with any UPS driver.

Once we receive the damaged item our team will assess the damage claim and contact you via email.

Free shipping over $200

Free ground shipping on domestic orders over $200

30 day return policy

30 days to return or exchange from date of purchase

customer service

info@footnotesonline.com

1-866-487-4637 10AM-6 PM EST