Shipping & Delivery
Most orders will ship within 24 hours of being placed, Monday through Friday.
If an order is placed over the weekend or on a holiday, we will ship the next business day.
FREE UPS Ground Shipping on orders over $200
UPS Ground Shipping: Flat fee of $10.95 on orders under $200
UPS 2nd Day: Flat fee of $24.95
UPS 3rd Day Select: Flat Fee of $17.95
Yes, we offer free shipping for any orders over $200 or if the product is by Footnotes or 275 Central.
Yes, we offer in-store pickup at both our Millburn & Englewood Store locations.
You can simply select the shipping option for In-store pickup at checkout.
No, at this time we don't ship internationally.
Unfortunately, we don't ship to P.O. Boxes and a physical address is required as the ship to address.
Returns & Exchanges
Refunds will by refunded in the same manner that the item was paid for (shipping charges are non-refundable)
An $8.95 restocking fee will be deducted from refunds for returns processed online here
If you choose to provide your own shipping back at your own expense this restock fee will be waived.
Visit the link here and enter your order number and shipping zip code to bring up the item(s) included in the order.
Click on the item you wish to exchange and follow the prompts to select a new size. Complete the exchange process to generate a return label that can be used to send your exchange back to us. Please note that all restock fees are waived when exchanging item(s).
If you wish to exchange for a different product, please contact us at (866)487-4637 or email us at info@footnotesonline.com and one of our customer service representatives will be happy to help you with that process.
Click the link here
Enter your order number and shipping zip code to bring up the item(s) included in the order.
There will be a prompt asking if the item was damaged. Complete that and a return label will be generated for you to send us back the damaged pair.
Once we receive the damaged item our team will assess the damage claim and contact you via email.